Privacy Policy

Due to ongoing technical innovations and changes in relevant legal frameworks, we may occasionally update and/or amend this Privacy Policy. Therefore, we ask that you review this Privacy Policy each time you visit this website and account for any updates or adjustments made.

Introduction

We, Growthmysales LLC (operating as “DialogFusion”), value the privacy of our visitors and users, regardless of the country from which they access our services at https://dialogfusion.com and through our software platform (collectively, the "DialogFusion Platform").

Purpose of this Policy

This Privacy Policy ("Policy") has been developed to provide detailed information regarding the identity of DialogFusion as the data controller, the data processing activities, their purposes, and legal grounds, as well as the rights our visitors and users (collectively "Data Subjects") hold in relation to their privacy.

Scope of the Policy

In Terms of Legislation

Although DialogFusion is based in the United States, our users come from various countries. As such, we may face challenges in determining which data protection regulations apply in each case. DialogFusion is committed to complying with relevant privacy and data protection laws, including the General Data Protection Regulation ("GDPR"), California Consumer Privacy Act ("CCPA"), and other applicable regulations.

In Terms of Individuals

This Policy applies to various Data Subjects who access the DialogFusion Platform for purposes such as registering, signing in, or upgrading subscriptions. While Data Subjects may be categorized as visitors or users based on their platform usage, this Policy contains information and provisions that apply to all Data Subjects.

In Terms of Data

This Policy encompasses information that can identify individuals directly or indirectly ("Personal Data"). Confidential data that does not qualify as Personal Data is excluded from this Policy.

Identity of the Data Controller

Growthmysales LLC, operating as DialogFusion, headquartered in the U.S., serves as the data controller for all data processing activities that take place during access to the DialogFusion Platform.

Data Processing Activities

DialogFusion processes data in the following situations, but not limited to:

• Accessing the DialogFusion Platform

• Creating an account on the DialogFusion Platform

• Using the DialogFusion Platform

• Providing feedback via the DialogFusion Platform

• Purchasing or using subscription services on the DialogFusion Platform

• Communicating with DialogFusion for various inquiries

Principles of Personal Data Processing

DialogFusion adheres to the following principles when processing Personal Data:

• Processing is done lawfully, fairly, and transparently

• Data is kept accurate and up to date as needed

• Processing is carried out for specified, legitimate purposes

• Processing is limited and proportionate to its purposes

• Security measures are applied to safeguard Personal Data, retaining it only for the necessary duration.

Types of Personal Data Processed

DialogFusion collects various types of Personal Data, including but not limited to:

• Full Name

• Company Email Address

• Telephone Number

• Feedback

• Message Content

• Company or Application Name

• Cookies

• IP Address

• Device & Browser Type

• Usage Information

• Language Preference

• Login Information

Purposes and Legal Grounds for Data Processing

Personal Data collected or provided to us is processed only for reasonable purposes and when there are sufficient legal grounds for processing. If updates to these purposes occur, relevant Policy provisions will be amended accordingly.

Data Subjects' Rights

To ensure lawful processing of their Personal Data, Data Subjects have several rights, including but not limited to:

• Access to Personal Data processed by DialogFusion

• Correction of inaccurate or incomplete Personal Data

• Restriction of processing under specific conditions

• Request for erasure of Personal Data

• Right to data portability, enabling Data Subjects to transfer Personal Data to another data controller if technically feasible

• Right to object to processing activities

• Opt-out of processing by automated systems if Personal Data is used in automated analyses

Transfer of Personal Data

DialogFusion only transfers Personal Data to third parties under the following legal grounds and, if necessary, with the informed consent of the Data Subject:

• Legal obligations and competent authorities: DialogFusion may disclose stored Personal Data in response to valid legal claims, investigations, legal demands, and proceedings.

• Third-party providers: Personal Data such as name, email, phone number, and feedback may be shared with server and infrastructure providers.

• Marketing Services: Usage data, feedback, and cookie data may be shared with marketing providers like Facebook and Google for re-marketing and advertising purposes. Data processing within these contexts is limited to Facebook Pixel, Google Ads, Google Analytics, and similar services. Data Subjects can restrict such processing by enabling “Limit Ad Tracking” on their devices or managing ad settings on Facebook and Google.

Retention Period

In line with the principle of data minimization, DialogFusion retains Personal Data only as long as necessary. Retention periods are based on the nature of the data, potential risks of data breaches, and processing purposes.

Security Measures

DialogFusion employs technical and administrative measures to prevent unauthorized access, loss, or unauthorized alteration or disclosure of Personal Data.

For questions, feedback, or comments, Data Subjects may reach DialogFusion via support@dialogfusion.com.